INSTRUCTION MANUAL
CLT-D6614
Expandable Cordless
Telephone with Touch
Sensitive Keypad
Important
Charge the handset battery for 15 continuous hours prior to first use.
SANYO Canada Inc.
TABLE.OF.CONTENTS
Deleting all Caller ID records..................................................................... ꢁꢀ
Missed calls .............................................................................................. ꢁꢁ
Message waiting........................................................................................ ꢁꢁ
HANDSET.SETTINGS.................................................................................... 23
Navigate handset menus .......................................................................... ꢁ3
List of submenus........................................................................................ ꢁ4
Change display settings ............................................................................ ꢁ5
To assign a name to a handset ................................................................. ꢁ5
Change ring and key tones ....................................................................... ꢁ6
Handset reception...................................................................................... ꢁ6
HANDSET.SPECIAL.FEATURES.................................................................. 27
Phone setup............................................................................................... ꢁ7
Smart key lock and manual key lock ......................................................... ꢁ7
Area code .................................................................................................. ꢁ8
Baby call .................................................................................................... ꢁ8
Auto answer............................................................................................... ꢁ8
Clock and alarm settings ........................................................................... ꢁ9
MULTI.HANDSETS.FUNCTIONS................................................................... 30
.
Registration................................................................................................ 30
RESET............................................................................................................ 32
DEFAULT.SETTINGS..................................................................................... 33
TROUBLESHOOTING.................................................................................... 33
CHANGING.THE.BATTERY........................................................................... 35
POWER.FAILURE.......................................................................................... 35
RECYCLING.NICKEL-.METAL.HYDRIDE.BATTERIES................................ 36
HEADSET.JACK............................................................................................ 36
MAINTENANCE.............................................................................................. 36
MAXIMIZE.BATTERY.PERFORMANCE........................................................ 37
TECHNICAL.INFORMATION.......................................................................... 38
SANYO.COMFORT.WARRANTY................................................................... 40
SOS.HELP.LINE............................................................................................. 42
The exclamation point within the triangle is a warning sign alerting
you of important instructions accompanying the product.
3
INTRODUCTION
Congratulations on your purchase of this SANYO Digital cordless telephone with
TOUCH keypad. Your stylish SANYO expandable cordless telephone is a fine-
quality home communications product. It is carefully designed to provide a clear
and interference-free calling experience and incorporates features that make
phone company services like Caller ID and Call Waiting easier to use. With
proper maintenance and care, it will provide you with years of enjoyment and
convenience.
Main.features
•
•
Touch Keypad with Smart Key Lock
•
•
Handset Speakerphone
Multiple Base and Handset
Capability
Intercom / Call Transfer /
Conference Call Capability
•
•
60 Phonebook Records with
Search and Edit Function
•
•
Mute / Redial Functions
Message Waiting / Missed Calls
Notification
ꢁ0 Record Last Number Redial
Records
•
•
•
•
Clock / Alarm Functions
Multiple Language Display
Standby Time – ꢀꢁ0 hours
Talk Time – 7 hours
•
•
40 Incoming Caller ID Records
ꢀ0 Polyphonic Melodies and 4
Traditional Ring Tones
4
INTRODUCTION
Package.contents
Make sure your package includes the following items.
•
•
•
•
Base unit (ꢀ)
Handset (4)
Charging cradle (3)
Rechargeable battery pack
(pre-installed) (4)
•
•
•
•
•
AC adapter (4)
Telephone line cord (ꢀ)
Belt clip (4)
Cleaning cloth (ꢀ)
This user manual
NOTE: Keep this manual handy as you use your new product. It contains
practical step-by-step instructions, as well as technical specifications and
warnings.
5
NAMES.AND.CONTROLS
Touch.handset
1
2
12
13
3
4
14
15
5
6
16
7
17
18
8
9
10
11
1.. Receiver.
9.
:activate call waiting;
2.. LCD.Display
delete text; exit submenu
3.. CID./.VOL./.
./.
.Keys:.
10.
: go to menu; enter
setting and confirm ok;
mute function during a call
volume control; view caller ID
log; navigate menus and
settings.
.
.
11. Microphone..
.
4.
5.
: answer and dial calls;
activate speakerphone
12. Detachable.belt.clip.
13. Headset.jack.
..
14.
: end calls; exit to
standby mode
15. Speaker
: view, dial previous calls;
format area code/long
distance numbers
16.
: enter phonebook
6. 1.-.9:.enter.numbers and
characters
17.
: CONFERENCE./.#:
toggle capitals and small
letters when entering text
7.
8.
: enter special characters
: enter numbers and
special characters
18.
: INTERCOM: dial
internal line
6
NAMES.AND.CONTROLS
Base.Unit.(cradle)
1
2
3
1. PAGE: pages handset
2. Charging.contacts
3. Charge/In use LED: Line status
and voice message indicator
LCD.Display.symbols
.
....SYMBOL.
.
DESCRIPTION.
Signal within range
Key lock activated
Ringer silenced
Alarm set
Small letters activated
Message waiting
Battery full
7
. TOUCH.PHONE.USE.AND.HANDLING
•
The touch panel handset offers a new experience in telephone
communication. This Touch keypad technology is very sensitive and may
take a little time to get used to. To avoid accidental key contact while
talking,first lift the handset to touch your ear, pause a brief moment, and then
move the lower portion of the phone closer to your mouth.
•
The keypad will automatically disable when the receiver first touches your
ear. This feature reduces the risk of accidental keypad activation
while the phone is held against the side of your face.
•
To properly use your Touch phone, pick it up from the back and sides
and cradle it in your hand. While talking, avoid touching the key pad area
unnecessarily to prevent accidental triggering of the keypad.
•
•
It is very easy to tell when the keypad is disabled, as the keypad backlight
will be off.
To turn keypad backlight on and activate the keypad, touch any of the
number keys, wait for the backlight to come on and then dial normally.
NOTE: If more than one key area is touched,the keypad may not activate..
•
During a call, the keypad will automatically disable and
the backlight will turn off. When the backlight turns off
and when you want to end the call, the first key-press
of the
press of the
key will only wake up the keypad, and a second
key will be required to terminate the call.
•
•
When dialing digits, hold the handset away from the LCD
area as shown. Touching the LCD display may trigger
the automatic keypad lock sensor and prevent you from
dialing. If the keypad lock sensor is triggered, a small key
will appear in the top left corner of the display.
To maximize the touch keypad performance, use the
cleaning cloth that supplied with the phone to keep the keypad clean.
SAFETY.AND.CARE
Observe the following safety precautions and warnings when setting up and
using this product.
Safety.and.care
•
LCD panel – The LCD panel is made of glass, and may break if the unit is
dropped. Place the unit securely on a stable surface.
8
SAFETY.AND.CARE
•
•
Heat sources – Keep the product away from heat sources, such as radiators,
stoves, heaters, and other heat-generating products.
Water and moisture – Do not use the product in or near water or in high
moisture areas, such as a bathroom.
Caring.for.your.product
•
Do not clean any part of your phone with benzene, thinner or other solvent
chemicals as this may cause permanent damage that is not covered by the
warranty. When necessary, clean it with a damp cloth.
•
Keep your phone away from hot, humid conditions or strong sunlight.
•
Never immerse the unit in water or use your phone outdoors in the rain,
or handle it with wet hands.
•
Do not subject the base unit to extreme force, shock, or fluctuations in
humidity.
•
Do not tamper with the internal components or disassemble the unit.
•
Every effort has been made to ensure the highest standards of reliability for
your phone. However, if something does go wrong, do not try to repair it
yourself – consult your supplier.
Caution
•
•
•
Dispose of old, defective batteries in an environmentally friendly manner in
No exposed flames, such as lighted candles, should not be placed near the
apparatus.
Never.use your phone in the open air during a thunderstorm – unplug the
base unit from the phone line and the main socket when there are storms in
your area.
•
•
•
Do.not.install the base unit near a sink, bath or shower, or anywhere else
where it could get wet. Electrical equipment can cause serious injury if used
while you are wet or standing in water.
If the base unit ever falls into water, do.not.retrieve it until you have
unplugged the power lead from the mains and the phone line plug from the
phone socket; then pull it out by the unplugged cables.
When handling batteries exercise care. Contact with conductive materials
can short the batteries. To avoid the risk of fire, never use non-rechargeable
batteries.
9
SAFETY.AND.CARE
•
Use only the power source marked on the power supply (adapter). If you are
unsure of the power supplied to your home consult your power company. Do..
not place objects on the power cord.
.
•
•
Never use this unit near a gas leak as this can cause explosions.
Occasional loss of synchronization between the handset and base unit is
normal if there is significant interference from the surrounding environment.
•
Disconnect the telephone line from the wall-outlet before replacing battery.
.
CAUTION:
You must use a Class ꢁ power source that supplies 6V DC and delivers at
least 300mA. Its plug must fit the phone’s DC IN jack. The supplied adaptor meets
these specifications. Using an adaptor that does not meet these specifications
could damage the phone or the adaptor.
Always connect the AC adaptor to the phone before you connect it to AC power.
When you finish, disconnect the adaptor from AC power before you disconnect from
the phone.
GETTING.STARTED
Choose.the.best.location
When choosing a location for your new phone, here are some import guidelines
you should consider:
1. The location should be close to both a phone jack and a continuous power
outlet ( one which is not connected to a switch).
2. The base and handset should be kept away from sources of electrical noise
such as motors, microwave ovens, and fluorescent lighting.
3. For better reception, place the base as high as possible.
4. The base should be placed in an open area for optimum range and reception.
Connecting.the.base.unit
Plug the AC adapter into the POWER
DC 6V jack on the back of the base.
Plug the other end into a standard
120V AC wall outlet.
ꢀ0
GETTING.STARTED
Connecting.the.charger.
Plug the AC adapter into the POWER
DC 6V jack on the back of the charger.
Plug the other end into a standard
120V AC wall outlet.
CAUTION:.Use only the SANYO AC adapter that is supplied with this phone.
Using another AC adapter may damage the phone.
Handset.battery.pack
The handset uses 1 x NiMH 650 mAh 3.6V (AAA) rechargeable battery pack.
The removable battery pack is already pre-installed in the handset for you.
NOTE: Before using the handset and to prolong battery life, place the handset in
the base handset cradle and charge for at least 15 hours.
WARNING: There is a risk of explosion if battery pack is replaced with the
incorrect battery pack type. Dispose of the used battery pack according to
the instructions.
Activating.and.charging.the.handset.battery.pack
To.activate.and.charge.the.handset.battery.pack:
1. Pull the battery contact tab out slowly and remove as shown.
2. Place the handset in the cradle of the base unit.
3.
The battery icon on the display will
flash and the base indicator light will turn on to
indicate the handset is charging.
4. Charge battery pack for at least 15 hours prior to
first use.
5. When the battery is fully charged, the battery icon
will stop flashing and
will appear.
ꢀꢀ
GETTING.STARTED
Telephone.line.connection.
.
.
.
.
Once the handset battery is fully charged,
connect the telephone line cord to the
THE LINE jack on the back of the base. Plug
the other end into a telephone outlet.
Low.battery.warning
The battery icon indicates the battery status:
FULL. .
.
.
........EMPTY
1. If the battery power is low, and the phone is in TALK mode, a warning tone
will sound from the handset and ' LOW BATTERY ' will appear on the screen.
2. If the battery is low and the phone is in STANDBY mode, ' LOW BATTERY '
will appear on the screen.
Removing.and.replacing.handset.battery.pack
After years of use, all NiMH rechargeable batteries loose the ability to hold a full
charge and may need to be replaced. The handset uses 1 NiMH 650 mAh 3.6V
(AAA) rechargeable battery pack. Only replace with an approved battery pack
available through SANYO. Contact the SANYO Customer Service Center at
1-800-263-2244 to order.
WARNING:There is a risk of explosion if battery pack is replaced with an
incorrect type. Dispose of used battery pack according to your local waste
management guidelines.
To.install.a.replacement.handset.battery.pack:
1. Remove the battery door cover on the telephone handset.
2. Insert the battery pack according to polarity engraved as shown.
3. Slide the cover back on so that it clicks firmly into place.
ꢀꢁ
GETTING.STARTED
NOTE: Before using the handset and to prolong battery life, place the handset in
the base handset cradle and charge for at least 15 hours.
. .
.
.
.
.
.
.
.
.
Attaching.the.belt.clip
Belt clip installation
1. Attach the belt clip by inserting the sides of the belt clip into the slots.
2. Snap the ends of the belt clip into place.
BASIC.FUNCTIONS
Standby.mode.and.sleep.mode
When the handset has been inactive for a while, it will enter sleep mode and the
LCD backlight and key lights will switch off. Touch any key to return to standby
mode. The LCD backlight and key lights will activate to indicate standby mode.
To adjust the time from standby to sleep mode, please refer to HANDSET
SETTINGS - CHANGE DISPLAY SETTINGS (page 25).
NOTE: If keylock is on you will need to unlock phone to enter standby mode.
Making.and.receiving.calls
To.make.a.call:
•
•
Touch
to get a dial tone.
Enter destination phone number using 0.-.9. If you make an error, touch
to cancel.
ꢀ3
BASIC.FUNCTIONS
To.pre-dial.a.call
•
•
•
Enter destination phone number using 0.-.9. If you make an error, touch
to cancel or touch
to delete the wrong numbers and re-enter.
You can touch
to insert a 3 second pause in the dialing. “P” will appear
on the screen to indicate where the pause will occur.
Touch to dial.
To.answer.a.call:.
•
Remove the handset from the base unit and touch
.
.
NOTE: When making or answering calls bring the top of handset (receiver) to
your ear before speaking. Once the receiver has made contact with your ear,
the unit’s Smart Key Lock function will automatically lock the handset keys
and you may bring the bottom of the handset (microphone) closer to your lips
and speak into the microphone. Handle the handset with care to avoid acci-
dentally triggering the keys.
To.activate.speakerphone.during.a.call:
•
While in Talk mode, touch
. ‘SPKR’ will appear on the handset display to
indicate speakerphone is activated.
•
Touch
again to deactivate speakerphone and return to Talk mode
during a call. ‘TALK’ will appear on the handset display to indicate talk mode
is activated.
To.end.a.call:
•
Touch
OR
.
•
Place the handset into the base cradle.
To.redial.a.call:
•
To redial the last dialed number, touch
OR
, then.touch
.
•
•
•
Touch.
Use
to.access a list of the previous 20 dialed numbers.
or
.to scroll through and select the desired number.
Touch
.
ꢀ4
BASIC.FUNCTIONS
Flash.key:
Use the
to activate custom calling services such as Call Waiting.
•
•
Touch
Touch
to answer the incoming call and place your existing call on hold.
to toggle between calls.
NOTE: You must subscribe to Caller ID with Call Waiting Service from your local
telephone company.
To.adjust.volume.during.call:
•
Touch.
.or
.to raise or lower the volume.
To.mute.the.microphone.during.call:
To have a private, off-line conversation, use the MUTE feature. The caller on the
other end of the line cannot hear you, but you can still hear them.
•
•
Touch
Touch
to activate mute, ' MUTE ' shows on the screen.
again to return to your phone conversation.
Temporary..touch-tone.access.(*.TONE.).
This feature enables Pulse service phone users to access touch-tone services
offered by banks, credit card companies, etc.
•
Dial the desired number.
•
•
•
Touch
after your call is answered.
Follow the voice instructions to complete your desired action.
Hang up when finished. The phone returns to Pulse service.
Handset.locator.(Paging.function)
This feature helps to locate a misplaced handset.
•
Press PAGE on the base, the screen shows 'PAGING'. The handset beeps
continuously for about 2 minutes or until you touch any key on the handset.
•
To stop the paging, do one of the following:
• Press PAGE on the base.
• Touch
to enter talk mode.
• Touch any key on the handset.
ꢀ5
PHONEBOOK
The phonebook can store up to 60 phone numbers (of up to ꢁ4 digits) and
names (up to 16 characters).
Storing.numbers
1. Touch
2. Touch
3. Touch
.
.The cursor is pointing to “ADD RECORD”.
.again to confirm.
.
NOTE: When the memory is full, you will hear a beep and 'PHONEBOOK
FULL' appears. You cannot store names and numbers.
4. Enter the name using 1.-.9 (see TO INPUT NAMES.below).
5. Touch .to confirm and save name.
6. Enter the number using 1.-.9, *, #. If you wish to add a pause, touch
key
at the desired location. 'P' will appear on the screen. Each pause counts as
one digit.
7. Touch
to confirm and save entry.
.
NOTE: A number can be saved without entering a name.
To.input.names:
1. Touch a number key (0-9) repeatedly within one second until the desired
character appears.
2. Touch a different key to input the next character or if the next character uses
the same number key, you must wait for ꢀ second until the cursor move to
next digit and then touch the same number key to input character.
3. Repeat steps 1 and 2 until the name is entered.
ꢀ6
PHONEBOOK
Using.handset.keys.to.enter.text
Characters are entered by touching the 0.-.9 keys. A consecutive touch of the
same key will enter a different character according to the table below:
..KEY. CAPITAL.LETTERS.
SMALL.LETTERS.
SPACE 1 _ - + = ^ . , ; :
abcꢁàáâãäåæç
def3èéêëđ
1
ꢁ
3
4
5
6
7
8
9
0
SPACE 1 _ - + = ^ . , ; :
ABCꢁÀÁÂÃÄÅÆÇ
DEF3ÈÉÊËĐ
GHI4ÌÍÎÏ
ghi4ìíîï
JKL5
jkl5
MNO6ÒÓÔÕÖØÑ
PQRS7
mno6òóôõöøñ
pqrs7
TUV8ÙÚÛÜ
tuv8ùúûü
WXYZ9ÝÞ
wxyz9ýþ
0 ’ “ ( ) [ ] < > { }
* # ? ! $ &% / \ | ~
0 ’ “ ( ) [ ] < > { }
* # ? ! $ &% / \ | ~
Change between capital and small letters
To delete the previous character
To enter text
To exit to the main menu
Deleting.numbers
To.delete.1.entry:
1. Touch
2. Touch
3. Touch
4. Use
.
or
.or alphabetic search.to select the entry you wish to delete.
.
or
.to select ‘DELETE RECORD’.
ꢀ7
PHONEBOOK
5. Touch
.to confirm selection, ''DELETE ?'' shows on screen.
6. Touch
.to confirm delete.
OR
1. Touch
.
2. Touch
delete.
and
.or alphabetic search.to select the entry you wish to
3. Touch
4. Touch
.
.to confirm delete.
To.delete.all.entries:
1. Touch
.
2. Touch
3. Use
.
and
to select ‘DELETE ALL’.
4. Touch.
5. Touch
.to confirm,''DELETE ALL?" shows on screen.
.again to delete all.
Editing.numbers
1. Touch
2. Touch
.
and
or alphabetic search.to select the entry you wish to edit.
3. Touch
4. Use
.
and
.to select ‘EDIT RECORD’.
5. Touch
.to confirm.
key to delete characters and then use 0- 9 keys to re-enter the
to confirm.If the name does not need to be modified, touch
to edit the number.
7. Use 0.-.9 keys and to move the
6. Touch
name, touch
key to edit the number,Touch
or
cursor left or right to edit the number..
8. Touch .to confirm.
ꢀ8
PHONEBOOK
Calling.stored.numbers
1. Touch
.
2. Touch
and
.to scroll to the entry you wish to dial.
OR
Touch the 1.-.9 key corresponding to the ꢀst letter of the entry and use
and .to select name you are seeking; for example names beginning
with “R” touch 7 three times.The first location that begins with the letter you
entered appears.
3. Touch
.to dial.
. .
. .
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
CALLER.ID.DISPLAY
You must subscribe to Caller ID service through you local telephone company to
use these feature.If a caller number matches one of the number in the phone-
book, the display will show the name information in the stored memory even if
the incoming call does not have the name.
NOTE: Check with your local telephone company regarding name service.
. .
.
.
.
.
.
.
.
.
Caller.ID.with.call.waiting
When you subscribe to Caller ID with Call Waiting service from your telephone
company, you are able to see who is calling when you hear the Call Waiting
beep. Caller identification information appears on screen after you hear the
beep.
Touch
key to put the current call on hold so that you can answer the
incoming call. To return to the first call, touch
again.
Call.log
The incoming caller information transmitted from the telephone company is
received by your phone between the first and second ring and stored in the Call
log. If you answer a call before the second ring the caller information may not be
stored.
When the Call log memory is full, a new call automatically replaces the oldest
call in memory.
ꢀ9
CALLER.ID.DISPLAY
Viewing./.calling.Caller.ID.records
The call log records the caller name, number and the date / time for the previous
40 calls.
To.view.the.call.log:
1. Touch
.or.
.to enter the call log during standby mode. The number of
new and total calls will be displayed.
2. Use
.or.
to review individual call details.
.
NOTE:.The call record is updated in ascending order. The most recent call
will be assigned the highest number in the call log.
To.dial.the.reviewed.number:
1. Use
or
to scroll to the desired Caller ID entry.
to call back.
2. Touch
OR
1. To edit the number before dialing, touch
2. Use and to select ‘EDIT TO DIAL’.Touch
3. Edit the number using 0.-.9 and
4. Touch to dial.
.
confirm.
.
.
NOTE:.The ‘NEW’ icon indicates that the call details have not previously
been reviewed. The ‘REPT’ icon indicates that you have received repeat calls
from the same number.
Saving.Caller.ID.records.in.phonebook
1. Touch
.or.
..to review the call log. The number of new and total calls
will be displayed.
2. Use
.or.
..to select the number you wish to save.
3. Touch
.to confirm. ‘ADD RECORD’ will appear.
.to confirm.
4. Touch
5. Touch
6. Touch
to confirm name, if there is no name, use 1-9 keys to enter name.
.to.confirm number. If necessary use 1-9 and
to edit number
before saving.Touch
now saved.
NOTE:.For details on how to edit phonebook entries please see
PHONEBOOK section... .
or to move the cursor left or right.The entry is
.
.
.
.
.
.
ꢁ0
CALLER.ID.DISPLAY
Formatting.Caller.ID.numbers
1. Use
or
to select a phone number in the Caller ID memory.
2. Touch
. The number you selected can now be formatted by touching
. For example, if the Caller ID number appears 1-416-222-5555 but it is
not a long distance number, touch the key until it shows 416-222-5555,
without 1..
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Deleting.Caller.ID.records
1. Touch
.or.
.to review the call log. The number of new and total calls will
be displayed.
2. Use
.or.
. to select the Caller ID record you wish to delete.
3. Touch
4. Touch
5. Touch
.
or
to select 'DELETE RECORD'.
.to confirm.'DELETE ?' shows on screen.
6. Touch
.to confirm and delete the Caller ID record.
OR
1. Touch
.or.
.to review the call log. The number of new and total calls will
be displayed.
2. Use .or.
..to select the Caller ID record you wish to delete.
3. Touch
4. Touch
to delete.
.to confirm.
Deleting.all.Caller.ID.records
1. Touch
.or.
..to review the call log. The number of new and total calls
will be displayed.
2. Use
.or.
..
or
..to select any record.
3. Touch
4. Touch
.
.
.
.
.
.
to select ' DELETE ALL '.
5. Touch
6. Touch
to confirm. 'DELETE ALL? ' shows on screen.
to confirm and delete all Caller ID records.
ꢁꢀ
CALLER.ID.DISPLAY
Missed.calls
If you miss a call, ' MISSED CALL' will appear on screen during standby mode.
To view your missed calls use
and
.to enter and browse the call log (see
VIEWING / CALLING CALLER ID RECORDS page 20). After you reviewed the
call log, ' MISSED CALL ' will disappear.
When you view the Caller ID of your missed calls the following notifications will
appear:
•
•
‘NEW’ indicates that the calls have not been reviewed.
‘REPT’ indicates that you have received repeat calls from this same number.
Message.waiting
If you subscribe to a Voice Mail service offered by your local telephone company,
the phone alerts you when a voice mail message has been received.
•
•
.
will appear on the screen and the backlight will flash.
The base unit LED will flash.
NOTE:.
will disappear and the LED will stop flashing automatically once
all messages have been checked and deleted.
.
NOTE: You must subscribe to this service from your local telephone company.
To.manually.clear.the.message.waiting.indicators:
1. Touch and select the SECURITY SET menu and then the CLEAR MSG
WAIT submenu.
2. Use
or
.to select ‘YES’.
3. Touch
.to confirm.
ꢁꢁ
HANDSET.SETTING
Navigate.handset.menus
.
.
.
.
.
.
KEY. .
FUNCTION.
To scroll up through current menu and submenu
To scroll down through current menu and submenu
To confirm selection
To exit to previous menu
To exit and return to standby mode
How.to.navigate.menus:
During Standby mode
1. Touch
.to enter a menu or submenu.
2. Use
and .to select the setting or menu. indicates selected menu
or setting.
3. Touch
previous menu.
TIP
.to confirm or select the next menu. Use
to exit to the
•
You cannot enter the menu if you are making a call or have pre-dialed any
part of a phone number.
•
When you have changed a setting the handset will beep and exit the menu.
ꢁ3
HANDSET.SETTING
List.of.submenus:
Standby
Language
Ring Setting
Ringer Volume
External Call
Internal Call
Ringer Tone
External Call
Internal Call
Set Time
Clock Setting
Alarm
Enter Time
Off
On
Enter Time
Display Format
ꢀꢁ/ꢁ4hr
MM/DD or
DD/MM
Phone Setup
Set Area Code
Set Contrast
Key Tone
Auto Answer
Baby Call
Off
On
Enter Number
Dial Mode
Flash Time
Handset Name
BackLight Time
Security Set
Set Default
Registration
Deregistration
Clear Msg Wait
Select Base
ꢁ4
HANDSET.SETTING
Change.display.settings
The handset can display information in English, Spanish, French, Portuguese,
Italian, Dutch, German, Danish, Swedish, Norwegian and Finnish.
To.change.language:
1. Touch
2. Use
and select Language submenu.
and .to select desired language.
.to confirm.
3. Touch
To.adjust.screen.contrast:
1. Touch and select the PHONE SETUP menu and then the SET
CONTRAST submenu.
2. Use
or
.to change contrast.
3. Touch
.to confirm.
To.alter.backlight.time:
1. Touch and select the PHONE SETUP menu and then the BACKLIGHT
TIME submenu.
2. Use or
seconds).
3. Touch
to change selected backlight time (ꢁ0, 30, 40, 50 or 60
.to confirm.
To.assign.a.name.to.a.handset
1. Touch
NAME submenu.
2. Use 1-9 keys to enter a name. (see TO INPUT NAMES Page 16)
and select the PHONE SETUP menu and then the HANDSET
3. Touch to confirm.
ꢁ5
HANDSET.SETTING
Change.ring.and.key.tones
There is a choice of 10 polyphonic ring melodies and 4 ring tones. You can also
choose from 4 key tones.
To.adjust.ring.volume:
1. Touch
and select the RING SETTING menu and then the RING
VOLUME submenu.
2. Use
or
to select ' EXTERNAL CALL ' or ' INTERNAL CALL '. Touch
to confirm.
3. Use
or
.to select volume level. (Select ‘OFF’ to silence the ring tone).
.to confirm..
will appear to indicate external ring tone is silenced if ‘OFF’ is
4. Touch
NOTE:.
selected.
To.adjust.ring.tone:
1. Touch and select the RING SETTING menu and then the RING TONE
submenu.
2. Use
or
to select ' EXTERNAL CALL ' or ' INTERNAL CALL '. Touch
to confirm.
3. Use
or
.to select ring tone.
4. Touch
To.adjust.key.tone:
1. Touch and select the PHONE SETUP menu and then the KEY TONE
submenu.
.to confirm.
2. Use
and
.to select key tone.
3. Touch
.to confirm.
Handset.reception
Interference from other electrical appliances such as televisions,microwave
oven or computer should be avoided. If you are out of range or the signal is
interrupted
will disappear and ‘OUT OF RANGE’ will be displayed.
NOTE: Due to radio interference occasional loss of synchronization between the
handset and base unit may occur. If this happens the base unit will very quickly
switch to another channel automatically to restore synchronization.
ꢁ6
HANDSET.SPECIAL.FEATURES
In addition to the basic functions, your handset also has a number of special
features.
Phone.setup
To.set.the.dial.mode:
If you have Touch-Tone service, do nothing as your phone has been set to Tone
prior to shipment. If you do not know which type of service you have, contact
your local telephone company.
1. Touch
submenu.
and select the PHONE SETUP menu and then the DIAL MODE
2. Use
or
.to select ‘PULSE’ or ‘TONE’.
3. Touch
.to confirm.
To change flash time:
1. Touch and select the PHONE SETUP menu and then the FLASH TIME
submenu.
2. Use
or
.to change selected flash time (100, 270, 300 or 600ms).
3. Touch
.to confirm.
Smart.key.lock.and.manual.key.lock
Smart Key Lock prevents the accidental activation of keys during a call. A sensor
inside the top of handset where the receiver is located senses when your ear
touches the receiver and automatically locks the keypad. To ensure the Smart
Key Lock function is activated, make sure to place the handset receiver to your
ear first before speaking into the handset microphone and avoid touching the
keypad with your fingers until the handset receiver rests on your ear. Smart Key
Lock will disengage as soon as you remove the handset receiver from your ear.
A manual key lock can also be activated to prevent the accidental triggering of
keys during standby mode or sleep mode.
To.activate./.deactivate.manual.key.lock:
•
In standby mode touch
indicate key lock is activated. To deactivate manual key lock, touch
immediately
NOTE:.
then immediately touch
.
will appear to
then
.
•
When the keypad is locked, Only the
key functions and the emergency
call (9ꢀꢀ) can be made, enter the emergency number and touch
directly.
ꢁ7
HANDSET.SPECIAL.FEATURES
•
When the keypad is locked, you will still be able to answer incoming calls,
once the call has ended the keypad will remain locked.
Area.code
To.set.area.code:.
1. Touch
CODE submenu.
2. Use 0- 9.to enter your 3-digit area code.
and select the PHONE SETUP menu and then the SET AREA
3. Touch
.to confirm.
Baby.call
Baby call allows you to set a number to automatically dial when any key (apart
from ) is touched.
To.set.baby.call:.
1. Touch and select the PHONE SETUP menu and then the BABY CALL
submenu.
2. Use
and
..to select ‘ON’.
3. Touch
.to confirm.
4. Use 0.-.9 to enter the baby call number. Touch
to delete numbers if an
error is made.
5. Touch
.to confirm.
If you want to dial other numbers you will need to switch baby call off.To de-
activate baby call repeat steps 1 to 3, selecting ‘OFF’ instead of ‘ON’.
Auto.answer
When the AUTO ANSWER is set to ‘ON’, simply remove the handset from the
cradle and the phone automatically answers the call.
To.set.auto.answer:
1. Touch
and select the PHONE SETUP menu and then the AUTO
ANSWER submenu.
2. Use
or
.to select ‘ON’ or ‘OFF’.
3. Touch
.to confirm.
ꢁ8
HANDSET.SPECIAL.FEATURES
Clock.and.alarm.setting
If you subscribe to Caller ID service from your local telephone company, the time
will be updated automatically when received a call.
If you do not subscribe to Caller ID service, you will need to set the time
manually.
To.set.the.time:
1. Touch
submenu.
and select the SET TIME menu and then the CLOCK SETTING
2. Use 0.-.9 to enter the time. If you make a wrong enter, use
or
to
move the cursor to the incorrect digit and re-enter.(Use.
.to.toggle.AM./..
.
PM.if.12.hour.display.format.is.selected).
3. Touch .to confirm.
.
.
.
.
.
.
.
.
.
.
To.change.time.display.format
1. Touch
submenu.
and select the SET TIME menu and then the DISPLAY FORMAT
2. Use
or
..to select 12 / 24 hour format.
. to confirm.
3. Touch
4. Use
or
..to select day-month format 'MM/DD' or ' DD/MM'.
.to confirm.
5. Touch
.
.
.
.
.
.
.
.
.
.
To.set.the.alarm
1. Touch
2. Use
and select the SET TIME menu and then the ALARM submenu.
or
. to select ‘ON’.
3. Touch
.to confirm.
4. Use 0.-.9 to enter alarm time.
5. Touch .to confirm.
To switch the alarm to off, repeat steps 1-3, selecting 'OFF' instead of ' ON'.
NOTE:
indicates alarm is set.
•
.
When the reminder occurs, your phone will ring. To.stop.alarm.tone,.simply..
touch.the.keypad. If the keypad is not touched, alarm will ring for ꢀ minute
and then automatically turn off.
•
If the alarm is activated during a call, you will hear two alarm tone and alarm
icon flashes.
ꢁ9
MULTI.HANDSETS.FUNCTIONS
You have four handsets, therefore, you can enjoy an intercom call between
handsets. You can also establish a conference call (between two handsets and
outside).
Registration
The handset and base unit are factory pre-registered with each other. Handsets
are numbered 1 to 4. Therefore, the unit should be in full working order out of the
box.
If your handset is not registered to the base "NOT REGISTERED" will display on
the handset. The handset must first be registered to the base to be used.
To.register.a.new.handset:
1. Touch
and select the SECURITY SET menu and then the
REGISTRATION submenu.
2. Use
.or.
.to select the base number you wish to register to.
3. Touch
.to confirm.
4. Enter the 4 digit PIN code (default 0000) and touch
message: 'REGISTERING'.
, you will see the
5. Press and hold the PAGE key on the base until the Charge/In use LED
flashes.
6. ‘REGISTRATION ACCEPTED’ indicates that handset is registered.
‘RETRY?’ indicates that registration has failed. Touch
quit.
to retry or
to
To.select.a.base.unit.on.your.handset:
Your telephone supports up to 4 base units. After you register 1 handset to 4
base units, bases are numbered 1 to 4, you may select which one to use.
1. Touch
BASE submenu.
2. Use or to select the base number or ‘AUTO’ (automatically selects
the nearest base).
3. Touch .to confirm.
4. ‘ACCEPTED’ indicates that base has been selected. ‘RETRY?’ indicates
that selection has failed. Touch to retry or to quit.
and select the SECURITY SET menu and then the SELECT
30
MULTI.HANDSETS.FUNCTIONS
To.de-register.a.handset:
1. Touch
and select the SECURITY SET menu and then the
DEREGISTRATION submenu.
2. Use
.or.
..to select the handset number for de-registration.
3. Touch
.to confirm. Wait for handset to de-register from the base unit.
4. ‘DEREGISTRATION ACCEPTED’ indicates that handset is de-registered.
To.make.an.internal.call:
1. Touch
2. Use
.or.
. to select the handset you wish to call and touch
or enter
handset number directly.
3. The called handset rings and can touch
to answer the call. If you turn
AUTO ANSWER on, simply pick up the handset from the cradle.
4. To end the call, touch on either handset.
NOTE: If an external call is received during an internal call, you will hear a ringer
tone from the receiver. Touch
answer the external call.
.to termnate the internal call and touch
to
•
If the called handset does not answer within two minutes, the operation is
canceled.
•
If the called handset is out of range, the calling handset return to standby
mode.
To.transfer.an.external.call:
1. Touch
.during a call.
2. Use
.or. .to select a handset you wish to call and touch
or enter
the handset number directly. If the selected handset is not available or the
called handset does not answer the call within ꢁ minutes, will return to the
external call automatically.
NOTE:.To cancel the transfer, touch
on the calling handset, will return to
the external call.
3. The called handset can touch
to answer. If you turn AUTO ANSWER on,
simply pick up the handset from the cradle.
.
NOTE: To toggle between the internal and external call, touch
on the
calling handset.
4. To transfer the call, touch
the cradle.
on the calling handset or place the handset in
3ꢀ
MULTI.HANDSETS.FUNCTIONS
To.establish.a.conference.call:
The phone permits 3-way conversations between 2 handsets and an outside
line.
1. During an external call, touch
.
2. Use .or. .to select a handset you wish to call and touch
or enter
the handset number directly.
3. The called handset can touch
to answer. If you turn AUTO ANSWER on,
simply pick up the handset from the cradle.
4. The calling handset can touch
to start the conference call,
'CONFERENCE CALL' shows on screen.
5. Touch
key on either handset to finish the conference call. The connection
will remain between the remaining handset and the external line.
RESET
To.reset.the.handset.default.settings:
1. Touch
and select the Set.Default.menu.
and to select ‘YES’.
.to confirm.
2. Use
3. Touch
NOTE: All the settings you have made will be restored to the default factory
settings if you reset.
3ꢁ
DEFAULT.SETTINGS
.
SETTING.
.
.
DEFAULT.VALUE.
Language
English
Internal & External Ring Volume
External Ring Tone
Internal Ring Tone
Alarm
3
Ring Tone 3
Tone ꢀ
Off
Alarm time
ꢀꢁ:00AM
12-hour
MM / DD
Pattern ꢁ
On
Display format
Month-Date display format
Key Click Tone
Smart Key lock
Auto Answer
Off
Baby call
Off
Baby call number
Dial Tone
Clear
Tone Dial
600ms
Clear
Flash Time
Handset Name
Backlight Time
Handset volume
Speaker phone volume
Set contrast
60 seconds
Vol. 1
Vol. 3
8
Area Code
clear
TROUBLESHOOTING
See below for some common problems and their remedies. Whatever the
problem, you should first check that:
•
•
•
The base unit is connected to the power supply and phone line.
The main power is switched on at the socket.
The handset battery is installed and has not run out of power.
DO.NOT attempt any repairs yourself. This will invalidate your warranty.
33
TROUBLESHOOTING
.
PROBLEM.
.
POSSIBLE.CAUSES./.REMEDIES.
Can’t make a call /
OUT OF RANGE
appears on the
• Out of range of base unit- move your handset
closer to the base unit.
• Interference due to environment- position base
handset.
unit to reduce interference (move base unit away
from other electrical appliances.).
• De-synchronization has occurred. The base unit
will reset synchronization automatically.
• Handset may not be registered to base unit
(see REGISTRATION section Page 30).
Can’t enter the
• Ensure unit is not in cradle.
submenus.
Every button I press
• Return to standby mode by pressing
.
• Phone is in Baby Call mode. To deactivate see
BABY CALL section page 28.
• Check your network subscription to Caller ID.
• Full name and number (incl. STD code) need
to be stored in phonebook for name display.
calls a preset number.
Caller ID is not
displayed.
Handset does not ring. • Ring Volume ‘OFF’ (see CHANGE RING AND
KEY TONES section page 26).
When I’m talking on the • Make sure that your ear is touching the top
phone I keep activating
section of the handset (receiver) when you
.
other keys.
are talking.
Batteries are low, even • Batteries may need to be replaced.
if recharged.
I can’t register my new • A maximum of 4 units can be registered at
one handset.
time. De-register a handset and try again.
• Make sure you select a base number that
has not been assigned.
I can’t make an internal • Only one external call and one internal can
call.
take place at once. Make sure no other handset
is making a call.
34
CHANGING.THE.BATTERY
Battery.replacement.and.handling
When the operating time becomes short even after a battery is recharged,
please replace the battery.
With normal usage, your battery should last approximately one year.
For a replacement battery, please contact your place of purchase or fill out and
mail the enlosed form.
CAUTION:
• Use only the specified battery pack type (Ni-MH 3.6V, 650mAh).
• Do not remove the battery from the handset to charge it.
• Never throw the battery into a fire, disassemble it, or heat it.
• Do not remove or damage the battery casing.
• Remove battery if storing the phone for over 30 days.
Make.sure.the.telephone.is.off.before.you.replace.the.battery.
1. Slide off the battery compartment cover.
2. Remove the battery pack from the compartment.
3. Insert the new battery pack according to the polarity engraved.
NOTE: Please refer to the TO INSTALL A REPLACEMENT BATTERY PACK
section Page 12.
4. Put the battery compartment cover back on.
5. Place handset on the base to charge for 15 hours.
Charge the handset battery for 15 continuous hours prior to first use. The initial
battery charge is important for best performance.
CAUTION:.To reduce the risk of fire or personal injury, use a NI-MH 3.6 V,
650mAh battery.
Replacement part number : 3SN-AAA
POWER.FAILURE
When power is off, you will not be able to make or receive calls with the
telephone.
35
RECYCLING..NICKEL-METAL.HYDRIDE.
BATTERIES
NICKEL-METAL HYDRIDE BATTERIES MUST BE DISPOSED
OF PROPERLY.
Please take your used battery pack to a store that recycles
HEADSET.JACK.
(Headset not included)
Headset.connection.
For hands free conversation, connect the headset (not
included) to the HEADSET jack. The handset earpiece
and microphone are disabled when the headset is
connected. Touch
using the headset.
to answer or place a call while
For purchasing, servicing or replacement please contact our service center.
SANYO.Canada.Inc.
1-300.Applewood.Cres.
Concord,.Ont..L4K.5C7
(905).760-9944
1-800-263-2244..
.
.
.
.
www.sanyo.ca
MAINTENANCE
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• Do not expose to direct sunlight or moisture.
• Avoid dropping the phone, and other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Periodically clean the charge contacts on the handset and base with a
clean pencil eraser.
• Retain the original packaging and your original sales receipt in case you
need to ship the phone at a later date.
36
MAXIMIZE.BATTERY.PERFORMANCE
The freedom that your cordless telephone can offer is fully dependent on the
performance of the rechargeable battery in the handset. To maximize the battery
performance, follow these guidelines:
Charge.it.for.a.full.15.hours
Before initial use of your new battery, charge it for 15 hours continuously. The
proper initial charging is very important to maximize the battery performance.
Keep.the.contacts.clean
You can never fully recharge the battery if the contacts are dirty. Clean all the
contacts - two at the bottom of the handset and two in the base cradle - periodi-
cally. Use a clean pencil eraser or superfine steelwool to clean the charging
contacts. Avoid touching the cabinet area of the phone, or scratches may occur.
Refresh.battery
If your battery seems to need recharging more often than usual, it may have lost
part of its charging capacity. To bring back its full capacity, try “refreshing” the
battery:
1. First discharge the battery by leaving the handset in TALK mode until Battery
Low indication turns on. (Disconnect the base from the telephone line, so
that your line is not busy all the time.)
2. Then charge it for 15 continuous hours.
3. Repeat the above once more. As your phone use a Ni-MH battery you are
free to leave your handset in the base charger for as long as you like,
without affecting the performance of the battery life.
37
TECHNICAL.INFORMATION
fluorescent bulbs, motors, fans, etc.,
also generate pulse noise.
REN.Number:
The Ringer Equivalence Number
(REN) assigned to each terminal’s
device provides an indication of the
maximum number of terminals
allowed to be connected to a
telephone interface.
Because radio frequencies are
susceptible to this, you may on
occasion hear pulse noise through
the handset. This is usually only a
minor annoyance and should not be
interpreted as a defect of the phone.
The REN number of this phone is
located on the bottom of the base
unit. The termination on an interface
may consist of any combination
of device subject only to the
requirement that the sum of the
Ringer Equivalence Numbers of all
the devices does not exceed 5.
2...RANGE
Because radio frequencies are used,
the location of the base station can
affect the operating range of the
phone. Try several locations and
choose the one that gives the clear-
est signal to the handset. Generally,
a central area on the highest floor
in a multi-floor residence yields best
results.
CAUTION
This product is intended for use in the
USA and CANADA only. Sale or use
in other countries may violate local
laws.
3...INTERFERENCE
Electronic circuits activate a relay to
connect the unit to your telephone
line. These electronic circuits
operate in the radio frequency
spectrum. While several protection
circuits are used to prevent unwanted
signals, there may be periods when
these unwanted signals enter the
base station. You may hear a click or
hear the relay activate when you are
not using the cordless handset. If this
occurs frequently, or relocating the
base station.
Cordless telephones use radio
frequencies to allow mobility. This
affects the performance of your
phone.
To maintain compliance with the
FCC’s RF exposure guidelines it is
recommended a typical distance at
least ꢁ0cm is maintained between the
base unit and nearby persons.
1...NOISE
Electrical pulse noise is present in
most homes at one time or another.
This is most intense during electri-
cal storms. Certain kinds of electrical
equipment, such as light dimmers,
4..RADIO.EQUIPMENT
The term "IC:" before the radio
certification number only signifies
that Industry Canada technical
38
TECHNICAL.INFORMATION
specifications were met. Operation is
subject to the following two conditions
(as set by Industry Canada): (ꢀ) this
device may not cause interference,
and (ꢁ) this device must accept any
interference, including interference
that may cause undesired operation
of the device.
telecommunications company. The
equipment must also be installed us-
ing an acceptable method of con-
struction. In some cases, the com-
pany’s inside wiring associated with
single-line individual service may be
extended by means of a certified con-
nector assembly (telephone extension
cord). The customer should be aware
that compliance with the above
conditions may not prevent
NOTICE:
Cordless telephones are radio
devices. Communications between
the handset and base of your cord-
less telephone are accomplished
by means of radio waves which are
broadcast over the open airways.
Because of the inherent physical
properties of radio waves, your com-
munications can be received by radio
receiving devices other than your
own cordless telephone unit. Conse-
quently, any communications using
your cordless telephone may not be
private.
degradation of service in some
situations.
Repairs to certified equipment should
be made by an authorized Canadian
maintenance facility designated by
the supplier. Any repairs or alterations
made by the user to this equipment, or
equipment malfunctions, may give the
telecommunications company cause
to request that the user disconnect the
equipment.
The user should ensure for his own
protection that the electrical ground
connections of the power utility,
telephone lines and internal metallic
water pipe system, if present, are
connected together. This precaution
may be particularly important in rural
areas.
The Industry Canada Label
identifies certified equipment. This
certification means that the
equipment meets certain
telecommunications network
protective, operational and safety
requirements. The ministry does not
guarantee that the equipment will
operate to the user’s satisfaction.
CAUTION
Users should not attempt to make
such connections themselves, but
should contact the appropriate
electrical inspection authority, or
electrician, as appropriate.
Before installing this equipment,
users should ensure that it is
permissible to be connected to the
facilities of the local
39
TECHNICAL.INFORMATION
The exclamation point within an
equilateral triangle is intended to alert
the user to the presence of important
operating and maintenance (servic-
ing) instructions in the literature
accompanying the product.
Equipment Technical Specifications.
This is confirmed by the registration
number. The abbreviation, IC, before
registration number signifies that
registration was performed based on
a Declaration of Conformity
indicating that Industry Canada
technical specifications were met. It
does not imply that Industry Canada
approved the equipment.
This symbol on the product is used
to identify the following important
information. Use only with specified
SANYO power adaptor.
This Class B digital apparatus
complies with Canadian ICES-003.
NOTICE: This equipment meets the
applicable Industry Canada Terminal
SANYO.COMFORT.WARRANTY
WARRANTY..APPLICATION
SANYO Communications products
purchased new, unused in Canada
through a SANYO Authorized Dealer
are warranted against manufacturing
defects in materials and
portion of the warranty period.
WHAT.IS.NOT.COVERED
a. Communications products
purchased outside Canada.
b. Communications products
purchased in a used condition.
workmanship for ONE YEAR
c. Communications products
purchased from non SANYO
authorized dealer.
covering parts and labour, from the
date of purchase by the original retail
purchaser. This warranty only applies
in favour of the original retail
d. Communications products not
intended for Canadian usage or
products without appropriate
Canadian regulatory approvals.
purchaser of the warranted product.
SANYO..CANADA..INC.’S......................
RESPONSIBILITY
e. Problem due to product set-up and
installation.
During the warranty period, SANYO
Canada Inc. will repair, or at our
option, replace a Communications
product which shows evidence of a
manufacturing defect in materials or
workmanship. Replacement PARTS
are warranted for the remaining
f. Adjustments that are outlined in
the Operating Manual.
g. Accessory items including antenna
and batteries.
h. Damage in or due to transportation.
40
SANYO.COMFORT.WARRANTY
i. Damage due to improper
any improvement in or on the
product.
maintenance, accident, abuse,
misuse or negligence.
b. In no event shall SANYO Canada
Inc. or any of its Authorized
Dealers be liable for special or
consequential damage arising from
the use of this product.
j. Damage caused by lightning and
power surges.
ORIGINAL..RETAIL..PURCHAS-
ER’S..RESPONSIBILITY
STATUTORY..WARRANTIES
The above provisions do not preclude
the operation of any applicable
provincial statute which in certain
circumstances may not allow some
of the limitations and exclusions
described in this warranty. Where
any terms of this warranty are
prohibited by such a statute, they
shall be deemed null and void but
the remainder of this warranty shall
remain in effect.
You, the original retail purchaser,
must present your original, dated
bill-of-sale together with this warranty
to SANYO Canada Inc. or to an
authorized SANYO Service Depot
when you make a claim under this
warranty.
You, the original retail purchaser,
are responsible for any costs of
TRANSPORTING the product to
and from SANYO Canada Inc. or an
authorized SANYO Service Depot.
You also are responsible for the cost
of any MAINTENANCE necessary in
respect of the product.
HOW..TO..OBTAIN..WARRANTY.
SERVICE
Please contact the SANYO
Authorized Dealer from whom the
product was purchased, or contact us
directly at:
WARRANTY..BECOMES..VOID
This warranty becomes void if the
product’s serial numbers are altered
or removed or if any repair to the
product is made other than by
SANYO.Canada.Inc.
1-300.Applewood.Cres.
Concord,.Ont..L4K.5C7
(905).760-9944
SANYO Canada Inc. or by an
authorized SANYO Service Depot.
1-800-263-2244
LIMITATIONS
a. SANYO Canada Inc. reserves the
right to change or improve the
design of the model of the product
warranted hereunder without
incurring any obligation to make
any modifications to or to install
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SOS.HELP.LINE
At SANYO, fulfilling the needs of our customers is a priority. That’s why we
created our SOS customer service program that guarantees
satisfaction.
NATIONWIDE..CUSTOMER..SUPPORT
SOS is there to help you. Our friendly and knowledgeable product special-
ists will quickly answer your questions about setup and use of SANYO tele-
phone products. Simply call toll free from anywhere in Canada to connect to
our no-charge, SOS support and service network:
1-800-263-2244
Or visit our website at www.sanyoservice.com, and click the Customer.
Relations button to get access to our FAQ’s (Frequently Asked Questions)
and other helpful features.
STAY-AT-HOME..CONVENIENCE
It’s a nuisance making another trip to the store when you’re stuck. Now with
SOS, all that’s necessary is a quick call for your home for product assis-
tance.
HASSLE-FREE..EXCHANGE
Should your SANYO telephone require servicing due to a manufacturing de-
fect during the warranty period. SANYO Canada will ship prepaid a replace-
ment unit* within two business days after receiving your defective unit.
Consumers.are.responsible.for.the.shipping.costs.of.the.unit.back.to.
SANYO.
For older, non-current models, replacement units may not be available, in
which case our regular warranty conditions will apply.
GUARANTEED..QUALITY
All SOS replacement sets are checked and serviced by factory-authorized
technicians before being sent out.
SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to SANYO in its original box with all accessories, i.e.:
owner’s manual, battery, adaptor, telephone cord, etc.
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