Sanyo Cordless Telephone CLT A5832 User Guide

INSTRUCTION MANUAL  
CLT-A5830  
Dual Handset Models  
5.8 GHz  
CLT-A5822  
CLT-A5832  
Cordless Telephone  
with Caller ID &  
Visual Call Waiting  
The picture depicts dual handset model  
Important  
Charge the handset battery for 12 continuous hours prior to first  
use.  
SANYO Canada Inc.  
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TABLE OF CONTENTS  
Low battery warning ................................................................................... 14  
Voice mail indicator ...................................................................................... 15  
CALLER ID FEATURES ................................................................................. 15  
CallerIDwithCallWaiting ............................................................................. 15  
CallerIDlist .................................................................................................. 16  
ReviewingCallerIDlist ................................................................................. 16  
FormattingCallerIDnumbers ........................................................................ 16  
Storing Caller ID entries in the directory ........................................................ 17  
DialingaCallerIDnumber ............................................................................. 17  
Deleting entries from the Caller list ............................................................... 17  
Deleting the displayed entry ......................................................................... 17  
Deletingallentries........................................................................................ 18  
DIRECTORY ..................................................................................................... 18  
Storing a number in the directory ................................................................. 18  
Replacing a directory entry with a Caller ID entry.......................................... 19  
Changing a stored number ........................................................................... 19  
Making calls from the directory .................................................................... 19  
Reviewing and deleting directory contents .................................................. 19  
Chain dialing from the directory .................................................................... 20  
CHANGING THE BATTERY ........................................................................... 20  
RECYCLING NICKEL-METAL HYDRIDE BATTERIES.................................. 21  
POWER FAILURE .......................................................................................... 21  
HEADSET JACK AND BELT CLIP................................................................ 22  
LIGHT SIGNALS ............................................................................................. 22  
LCD SCREEN MESSAGES ............................................................................ 23  
SOUND SIGNALS ........................................................................................... 24  
TROUBLESHOOTING ....................................................................................... 24  
MAINTENANCE ............................................................................................... 28  
MAXIMIZE BATTERY PERFORMANCE ......................................................... 29  
TECHNICAL INFORMATION .......................................................................... 30  
SANYO COMFORT WARRANTY .................................................................... 32  
SOS HELP LINE ............................................................................................. 34  
The exclamation point within the triangle is a warning sign alerting  
you of important instructions accompanying the product.  
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INTRODUCTION  
Congratulations on your purchase of this SANYO cordless telephone.  
Your SANYO 5.8 GHz cordless telephone is a fine-quality home communications  
product. It is carefully designed and produced by a world leader of consumer and  
industrial electronic equipment. With proper maintenance and care, it will provide  
you with years of enjoyment and convenience.  
Main Features  
5.8 GHz Technology  
Superior Range – The use of 5.8 GHz frequency band for signal transmission  
between base and handset means greater communication range compared to  
conventional 43 - 49 MHz cordless telephones.  
Ultra-Low Noise – The high frequency communication also has significantly  
reduced noise level.  
40-Channel Auto Scan Your new telephone uses one of 40 channels in the  
5.8-GHz frequency band. It automatically selects a clear channel every time you  
receive or place a call on the handset.  
Other features  
• Caller ID on handset  
• Compatible with Caller ID and  
Visual Call Waiting  
• Dial back from Caller IDlist  
• 3 ringer tones  
• 10 memory call log  
• 40 name/number Caller ID list:  
name/number, time and date  
• 3-line trilingual display with backlight  
LCD screen  
Tone & pulse dialing compatible  
• Caller transfer (For CLT-A5822 and  
CLT-A5832 only)  
IMPORTANT: To use all of the features of this telephone, you must subscribe to  
either the standard Name/Number Caller ID Service or Caller ID with Call Waiting  
Service from your telephone company. To know who is calling while you are on  
the phone, you must subscribe to Caller ID with Call Waiting Service.  
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GETTING STARTED  
Checking package contents  
Make sure your package includes the items shown here.  
2 X AC Adaptors  
(CLT-A5830 with  
one adaptor)  
Charger  
(For CLT-A5822  
and CLT-A5832)  
For Base:  
U090030D1201  
For Charger:  
U090020D12  
Base unit  
2 X Handsets  
(CLT-A5830 with  
one handset)  
2 X batteries  
(CLT-A5830 with  
one battery)  
2 X Belt clips  
(CLT-A5830 with  
one belt clip)  
Telephone  
line cord  
Battery order  
form  
Modular jack  
You need an RJ11 type modular phone jack. If you do not have a modular jack, call  
your local phone company to find out how to get one installed.  
Installation tips  
Some cordless telephones operate at frequencies that may cause interference  
to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such  
interference, the base of the cordless telephone should not be placed near or on  
top of a TV, microwave oven, or VCR. If such interference continues, move the  
cordless telephone farther away from these appliances.  
Certain other communications devices may also use the 5.8 GHz frequency for  
communication and if not set properly these devices may interfere with each  
other and/or your new telephone. If you are concerned with interference, please  
refer to the owner’s manual for these devices on how to properly set channels  
to avoid interference. Typical devices that may use the 5.8 GHz frequency for  
communication include wireless audio/video senders, wireless computer  
networks, multi-handset cordless telephone systems, and some long-range  
cordless telephone systems.  
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GETTING STARTED  
Battery setup  
1. Remove the battery compartment cover on the handset, insert the battery,  
plug the cord into the jack (inside the compartment) and replace the cover.  
2. Set the handset RINGER switch to ON, and place handset in the base.  
Slide down the  
battery cover  
Place the battery  
in the slot  
Plug the wire  
into the jack  
Slide up the  
battery cover  
Connecting the base unit and charging the handset  
1. Plug the AC adaptor into the power DC 9V  
jack on the back of the base. Plug the other  
end into a wall outlet.  
2. Set the base on a desk or tabletop and place  
one handset in the base unit.  
3. Make sure that the CHARGE/IN USE LED  
illuminates.  
Connecting the charger and charging the handset  
(For CLT-A5822 and CLT-A5832)  
1. Plug the AC adaptor into the power DC 9V jack  
on the back of the charger. Plug the other end  
into a wall outlet.  
2. Place another handset in the charger and make  
sure that theCHARGE LED illuminates.  
Note: • Charge your handset at least 12  
hours before plugging into the  
phone line.  
• Charge the handset for 12 continuous hours prior to first use. The  
initial battery charge is important for best performance.  
• It is normal for the handset and base to get warm when the  
handset is charging in the base.  
Caution: Use only the SANYO AC adaptor that is supplied with this  
phone. Using anotherAC adaptor may damage the phone.  
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GETTING STARTED  
Telephone line connection  
Once the handset battery is fully charged, connect the telephone line cord to the  
TEL LINE jack on the back of the base. Plug the other end into a telephone outlet.  
Tone/pulse setting  
1. If you have Pulse (rotary) service, you will need to set the dial mode to pulse.  
If you have Touch-Tone service, do nothing as your phone has been set to  
Tone prior to shipment. If you do not know which type of service you have,  
contact your local telephone company.  
2. To change to Pulse or Tone service, See Tone/pulse setting, page 10.  
Register handsets to the main base before use  
Your cordless phone uses a digital security system to provide protection  
against false ringing, unauthorized access and charges to your phone  
line. When you place the handset in the main base, the handset will  
automatically register to the base.  
To register the second handset for CLT-A5822 and CLT-A5832  
The second handset (charge in the extra charging cradle) must also be registered  
to the main base before use.  
1. Be sure both handsets are fully charged.  
2. Remove the handset from the charging cradle, and place it in the main base.  
3. Wait for at least 5 seconds before removing the handset from the main base.  
4. After both handsets are registered, it doesn’t matter which handset is placed  
in the main base or the charger.  
5. The charge/in use LED lights on the main base.  
Note: • After a power failure occurs or battery replacement, both handsets will  
need to be re-registered. To re-register, follow the same registration  
process as above.  
If the handset’s battery becomes very low, the handset must be  
recharged for 12 hours and re-registered to the main base unit.  
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NAMES AND CONTROLS  
Handset  
1. Belt clip  
11. TALK key (also used to end a call)  
2. REDIALkey  
12. MUTE/FORMATkey  
(MUTE/FORMAT/TRANSFER key)  
3. Headset jack  
13. Ringer switch  
4. *TONE/EXITkey  
5. MEM(memory)key  
6. CH(channel)/DELkey  
7. Charging contacts  
8. Incoming call/in use LED  
9. Earpiece  
14. CID/VOL (volume) up/down key  
15. Keypad (0-9)  
16. #PAUSEkey  
17. FLASH/PROG(program)key  
18. Microphone  
10. LCDscreen  
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NAMES AND CONTROLS  
Base Unit  
1
5
2
3
Charger (For CLT-A5822 and CLT-A5832)  
1
5
4
1. HandsetCradle  
2. Page Key  
3. Charge/InUseLED  
4. ChargeLED  
5. Charging contacts  
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INITIAL PROGRAMMING  
Before using this telephone, 4 initial settings must be completed on the handset:  
Language, Area code (this is required to use Caller ID service from your tele-  
phone company), Ringer tone, and Tone/Pulse setting.  
Language setting  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press FLASH/PROG until “ 1 ENG 2 FRA 3 ESP ” shows on screen.  
3. Press CID/VOL  
or  
, or the number keys (1 – 3) to select the desired  
language.  
4. Press FLASH/PROG to store selection. You will hear a confirmation tone.  
Area code setting  
For proper Caller ID operation, you must program your area code.  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press FLASH/PROG repeatedly until “AREA CODE - - - ” shows on screen.  
3. Enter your 3-digit area code using the number keys. To change a digit, press  
CH/DEL and then re-enter the number.  
4. Press FLASH/PROG to store selection. You will hear a confirmation tone.  
Ringer tone  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press FLASH/PROG repeatedly until “RINGER TONE 1” shows on screen.  
3. Press CID/VOL  
or , or press the number keys 1-3 to select the desired  
ringer tone.  
4. Press FLASH/PROG to store selection. You will hear a confirmation tone.  
Tone/pulse setting  
1. Make sure the phone is off (not in TALK mode).  
2. Press FLASH/PROG repeatedly until “ 1TONE 2 PULSE ” shows on  
screen.  
3. Press CID/VOL  
or , or press the number keys 1-2 to select TONE or  
PULSE.  
4. Press FLASH/PROG to store selection. You will hear a confirmation tone.  
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INITIAL PROGRAMMING  
Resetting to default  
You can reset the phone programming to the initial factory default settings. The  
default settings are:  
Language  
Area Code  
English  
- - -  
RingerTone  
Tone/PulseSetting  
1
Tone  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press FLASH/PROG repeatedly until “DEFAULT  
1 NO” shows on screen.  
3. Press CID  
or , or the 1 or 2 keys to select your choice between “1 NO”  
and “2 YES” for Default Settings”  
4. Press FLASH/PROG again to confirm. You will hear a confirmation tone.  
BASICS  
Receiving a call  
When receiving an incoming call, the LED on the handset flashes, and the handset  
will show caller information. *  
* Note: A subscription is required from your local phone company to receive  
Caller ID information on your phone. See Caller ID Features, page 15.  
1. Press TALK to answer the call.  
Note: If handset is in the base cradle, remove it from base before pressing  
the TALK key. Either handset 1 or handset 2 can answer the call at once.  
(for CLT-A5822 and CLT-A5832)  
2. Press TALK to end your call.  
Note: If you replace the handset to the base cradle or charger cradle (for  
CLT-A5822 and CLT-A5832), the handset automatically hangs up.  
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BASICS  
Making a call  
1. Press TALK.  
Note: If handset is in the base cradle, remove it from base before pressing  
the TALK key.  
2. Dial the phone number.  
Telephone Number  
Volume Level  
Channel No.  
Call Timer  
3. Press TALK to end your call.  
Volume adjustment  
The VOLUME key adjusts the volume level of the earpiece. There are 4 volume  
levels.  
1. Make sure the phone is in TALK mode.  
2. Press the CID/VOL  
or  
key on the handset.  
Transferring a call (For CLT-A5822 and CLT-A5832)  
The current conversation can be transferred to another handset. Only one  
handset can talk with an outside caller at a time. The second handset cannot  
listen to the conversation or make an outgoing call while the other handset is in  
use.  
1. During a call, press and hold the MUTE/FORMAT key, until “TRANSFERRING”  
shows on the screen and both handsets beep.  
Note: To cancel the transfer and return to the caller, press TALK key on the  
handset.  
2. Press TALK on the other handset to get the call.  
Note: During call transfer, if there is no further action within 2 minutes on both  
handsets, the call will end.  
Ringer switch  
The RINGER switch must be on for the handset to ring during incoming calls.  
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BASICS  
Pre-dialing (up to 32 digits)  
1. Make sure the phone is OFF (not in TALK mode).  
2. Enter the telephone number. The number is displayed as you enter it.  
3. Press TALK.  
Note: Pressing *TONE will exit pre-dialing.  
Changing the pre-dial number  
1. Make sure the phone is OFF.  
2. Enter the telephone number.  
3. Press CH/DEL to delete digits one by one.  
4. Re-enter the number.  
Redialing  
1. Make sure the phone is OFF.  
2. Press TALK.  
3. Press REDIAL to redial the last number (up to 32 digits).  
Fast redialing  
1. Press TALK, (if you are not already in TALK mode).  
2. Enter the telephone number you want to dial.  
3. If the line is busy, press REDIAL. The phone will drop the line for two  
seconds and redial again.  
FLASH key  
Use the FLASH/PROG key to activate custom calling services such as Call  
Waiting.  
Tip: Do not use TALK to activate custom calling services such as Call Waiting,  
or you will hang up the phone.  
CH (Channel)/DEL key  
While talking, you might need to manually change the channel to get rid of static.  
Press the CH/DEL key to switch to a clear channel.  
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BASICS  
* TONE key  
This feature enables Pulse service phone users to access touch-tone services  
offered by banks, credit card companies, etc.  
1. Dial the desired number.  
2. Press *TONE after your call is answered.  
3. Follow the voice instructions to complete your desired action.  
4. Hang up when finished. The phone returns to Pulse service.  
Handset locator (Paging function)  
This feature helps to locate a misplaced handset.  
1. Press PAGE on the base, the screen shows “PAGING”. The handset beeps  
continuously for about 2 minutes or until you press any key on the handset.  
2. To stop the paging, do one of the following:  
Press PAGE on the base.  
Press TALK to enter talk mode.  
Press any button on the handset.  
Note: You can still page the handset with the ringer off.  
MUTE key  
To have a private, off-line conversation, use the MUTE feature. The caller on the  
other end of the line cannot hear you, but you can still hear them.  
To mute the microphone:  
1. Press MUTE/FORMAT in TALK mode. The screen shows “MUTE”.  
2. Press MUTE/FORMAT again to return to your phone conversation.  
Low battery warning  
1. If the battery is low and the phone is in TALK mode, a warning tone  
consisting of 2 short beeps will sound from the handset and the LED will  
flash every 15 seconds. “LOW BATTERY” shows on screen.  
2. If the battery is low and the phone is in STANDBY mode, the LED on handset  
will flash every 15 seconds, and “LOW BATTERY” shows on screen.  
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BASICS  
Voice mail indicator  
When you subscribe to a voice mail service offered by your phone company, the  
phone alerts you when voice mail has been received. MESSAGE WAITING  
appears on screen for 60 seconds when a voice mail is received. The LED on the  
base flashes to indicate there is a voice mail waiting. After the voice mail has  
been reviewed, MSG WAITING OFF appears on screen, and the indicator stops  
flashing.  
Note: The indicator does not work with your answering machine. The phone will  
only work with an FSK type of VMWI System. It will not work with the Stutter Dial  
Tone type of VMWI System.  
CALLER ID FEATURES  
This phone receives and displays incoming call information transmitted by your  
local phone company, provided you subscribe to Caller ID, and/or Call Waiting  
services. This information can include the phone number and/or the name, date  
and time. The phone can store up to 40 calls for later review.  
Caller ID with Call Waiting  
When you subscribe to Caller ID with Call Waiting (Visual Call Waiting TM) service  
from your phone company, you are able to see who is calling when you hear the  
Call Waiting beep. Caller identification information appears on screen after you  
hear the beep.  
Press the FLASH/PROG key to put the current call on hold so that you can  
answer the incoming call. The following information will display.  
Call No.  
Call Timer  
Telephone Number  
Caller Name  
To return to the first call, press FLASH/PROG again.  
IMPORTANT: To use these features you must subscribe to Caller ID with Call  
Waiting Service.  
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CALLER ID FEATURES  
Caller ID list  
The incoming caller information transmitted from the phone company is received  
by your phone between the first and second ring and stored in the Caller ID list. If  
you answer a call before the second ring the caller information may not be stored.  
When the Caller ID list memory is full, a new call automatically replaces the oldest  
call in memory. NEW appears on screen for calls received that have not been  
reviewed.  
Note: Check with your local phone company regarding name service  
availability.  
Reviewing Caller ID list  
As calls are received and stored, the Caller ID list is updated to let you know how  
many calls have been received.  
1. Press CID/VOL  
to scroll through the Caller ID list from the most recent to  
the oldest.  
2. Press CID/VOL  
to scroll through the Caller ID list from the oldest to the  
most recent.  
3. Press TONE/EXIT to return to Standby Mode anytime.  
Note: 1. If area code is programmed (for example 416), the whole number  
(416-2225555) including area code will be shown on the screen during a call  
coming from this area. When reviewed later, the area code will not be shown  
(i.e. LCD shows 2225555 only). 2. You may also transfer Caller ID entries to  
the directory.  
See Storing caller ID entries in directory below.  
Formatting Caller ID numbers  
The MUTE/FORMAT key lets you select how many digits of the number are  
displayed.  
Press MUTE/FORMAT once to add the area code (Note: The programmed  
area code must match the Caller ID area code).  
Press MUTE/FORMAT again to add 1 plus the area code.  
Press MUTE/FORMAT a third time to go back to the 7-digit number.  
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CALLER ID FEATURES  
Storing Caller ID entries in the directory  
Before storing a caller IDnumber, make sure the number appears in proper digits  
for your dialing area. If not, change it using the MUTE/FORMAT key. For example,  
if the Caller ID number appears 1-416-222-5555 but it is not a long distance  
number, press MUTE/FORMAT until it shows 416-222-5555 (without 1).  
Note: If a specific memory entry is longer than 15 digits, the last 15 digits  
show on the screen.  
1. Use the CID/VOL  
or  
key to select desired Caller ID entry.  
2. Press MEM key, “MEMO # --” shows on the top right corner of screen.  
3. Select the desired memory location by pressing the number keys (0-9).  
4. If the memory location already contains name and number information,  
“REPLACE MEMO?” will show on screen. Press MEM again if you want to  
replace the information and save. Press *TONE/EXIT button to return unit to  
standby mode without saving.  
5. If the selected memory location is empty, you will hear a confirmation tone  
when the new memory record is saved.  
Note: If the selected CID record contains non-digit characters, or the number  
is more than 24 digits, the unit will not store the record.  
Dialing a Caller ID number  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use CID  
or  
to scroll to the desire Caller ID entry.  
3. Use MUTE/FORMAT key to display the phone number in proper  
digits if necessary.  
4. Press TALK. The number dials automatically.  
Deleting entries from the Caller list  
Use CH/DEL to erase the entry currently shown on screen or all entries.  
Deleting the displayed entry  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use the CID/VOL  
or  
keys to find the entry you want to delete.  
3. While the entry is displayed, press CH/DEL. “DELETE?” shows on screen.  
4. Press CH/DEL again to delete the entry. Confirmation tone sounds and LCD  
shows “DELETED” for 2 seconds.  
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CALLER ID FEATURES  
Deleting all entries  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use the CID/VOL  
or  
keys to display any entry.  
3. Press and hold CH/DEL, until “DELETEALL?” shows on screen.  
4. Press CH/DEL again to confirm. “NO CALLS” shows on screen.  
DIRECTORY  
You can store up to 10 names (up to 15 characters) and numbers (up to 24 digits)  
in the directory for quick dialing. If a number exceeds 24 digits, you can program  
it in parts, and then chain dial the number.  
Storing a number in the directory  
To program a number to memory:  
1. Make sure the phone is OFF (not in TALK Mode).  
2. Press MEM key to start the Memory Programming Mode. “MEMO # --” shows  
on the screen.  
3. Select the desired memory location (0 – 9) or use the CID/VOL  
or  
keys to find an empty memory location.  
4. Press the MEM key again. The screen shows “ENTER NAME”.  
5. Use the digit keys to enter the name. The cursor advances 1 space after  
each key press. Within 1 second, you can press the same key again to  
select another character. If you make a mistake, press CH/DEL to delete  
previous characters one by one.  
Key Press  
1
2
A
B
C
(
3
D
E
F
)
4
G
H
I
5
J
K
L
6
M
N
O
;
7
P
8
T
U
V
?
9
1st – 5th press  
2nd – 6th press  
3rd – 7th press  
4th – 8th press  
W
X
Y
Z
*
!
Q
R
S
$
6. Press MEM again to save the name. “ENTER TEL NUMBR” shows on screen.  
7. Use the digit keys to enter the desired telephone number. If you make a  
mistake, press CH/DEL to delete previous digits one by one, then enter the  
correct digits. If you wish to add a pause, press PAUSE two times at the  
desired location. Be sure to press it twice, or you will enter a # (number sign)  
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DIRECTORY  
and not a pause. Each pause counts as 1 digit in the dialing sequence. Or  
you can store redial number in the directory by pressing REDIAL (Note: If the  
redial number is longer than 24 digits, it cannot be stored into the memory.).  
8. Press MEM again to store the number to memory. If you are replacing a  
number, “REPLACE MEMO?” shows on screen. Press MEM again to confirm,  
or press *TONE/EXIT to return to standby mode.  
To view your directory, press MEM and use CID/VOL  
or  
or the number  
(0-9) to scroll.  
Replacing a directory entry with a Caller ID entry  
Use the same procedure as for storing Caller ID entries in the directory  
Changing a stored number  
Use the same procedure as for storing a number in the directory  
Making calls from the directory  
1. Make sure the phone is ON by pressing TALK.  
2. Press MEM.  
3. Press the number (0 - 9) for the desired memory location. The number dials  
automatically.  
Or:  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press MEM.  
3. Press the number (0-9) or use CID/VOL  
or  
to select the desired  
number.  
4. Press TALK, the number will be dialed automatically.  
Reviewing and deleting directory contents  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press MEM.  
3. Use CID/VOL  
or  
to scroll through the directory until the desired name/  
number is shown, or use the number pad to select a memory location. The  
selected telephone number and name show on screen.  
4. While the entry is displayed, press CH/DEL to delete the entry. The screen  
showsDELETE?”  
5. Press CH/DEL again to delete the entry. “DELETED” shows on screen.  
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DIRECTORY  
Chain dialing from the directory  
Use this feature to make calls that require a sequence of numbers such as using  
a calling card for a frequently called long distance number. You can dial each part  
of the sequence from a different entry of the directory. The following example  
shows how you can use chain dialing to make a call through a long distance  
service:  
The Number for:  
Memory Location  
Long distance access number  
Authorization code  
7
8
9
Frequently called long distance number  
1. Make sure the phone is in TALK mode.  
2. Press MEM and then press 7.  
3. When you hear the access tone, press MEM and then press 8.  
4. At the next access tone, press MEM and then 9.  
Tip: Wait for the access tones before pressing the next memory key, or your  
call might not go through.  
CHANGING THE BATTERY  
Battery replacement and handling  
When the operating time becomes short even after a battery is recharged, please  
replace the battery.  
With normal usage, your battery should last about one year.  
For a replacement battery, please contact your place of purchase or fill out and  
mail the enlosed form.  
Caution:  
• Use only the specified battery type (Ni-MH 3.6V, 600mAh).  
• Do not remove the battery from the handset to charge it.  
• Never throw the battery into a fire, disassemble it, or heat it.  
• Do not remove or damage the battery casing.  
• Remove battery if storing the phone for over 30 days.  
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CHANGING THE BATTERY  
Make sure the telephone is off before you replace the battery.  
1. Slide off the battery compartment cover.  
2. Disconnect the battery plug from the jack in the compartment and remove the  
battery pack.  
3. Insert the new battery pack and connect the cord into the jack.  
Note: Please refer to the pictures on page 6, “Battery setup” for guide.  
4. Put the battery compartment cover back on.  
5. Place handset on the base to charge for 12 hours.  
Note: If the handset battery is removed for more than 5 minutes, the directory  
memory and caller ID memory will be erased.  
Charge the handset battery for 12 continuous hours prior to first use. The initial  
battery charge is important for best performance.  
Caution: To reduce the risk of fire or personal injury, use a NI-MH 3.6 V, 600mAh  
battery.  
Replacement part number :GES-PC3F03  
RECYCLING NICKEL-METAL HYDRIDE  
BATTERIES  
NICKEL-METAL HYDRIDE BATTERIES MUST BE DISPOSED OF PROPERLY.  
Please take your used battery pack to a store that recycles  
Ni-MHbatteries.  
POWER FAILURE  
When power is off, you will not be able to make or receive calls with the  
telephone.  
After a power outage, place the handset in the base for about 20 seconds  
to reset the digital security code.  
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HEADSET JACK AND BELT CLIP  
Headset connection (Headset not included)  
For hands free conversation, connect the headset  
(not included) to the HEADSET jack. The handset  
earpiece and microphone are disabled when the  
headset is connected. Press TALK to answer or  
place a call while using the headset.  
For purchasing, servicing or replacement please  
contact our service center.  
SANYO Canada Inc.  
1-300 Applewood Cres.  
Concord, Ont. L4K 5C7  
(905) 760-9944  
1-800-263-2244  
Belt clip installation  
• Attach the belt clip by inserting the sides of the  
belt clip into the slots.  
• Snap the ends of the belt clip into place.  
LIGHT SIGNALS  
The charge/in use & incoming call/in use indicator will change under the following  
conditions.  
CHARGE/IN USE LED on the base  
Talking  
Lit steadily  
Charging  
Incomingcall  
Paging  
Lit steadily  
Flashes in same pattern as telephone ring  
Flashes every 0.5 second  
Flashes every 1 second  
Voicemail  
INCOMING CALL/IN USE LED on the handset  
Talking  
Lit steadily  
Paging  
Flashes every 1 second  
Flashes every 15 seconds  
Flashes in same pattern as telephone ring  
Low battery  
Incomingcall  
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LCD SCREEN MESSAGES  
The following indicators show the status of a message or of the phone.  
The person is calling from a number that has been  
blocked from transmission.  
BLOCKED NUMBER/  
NAME/CALLER  
A call transfer from one handset to another handset (For  
CLT-A5822 and CLT-A5832).  
TRANSFERRING..  
There is no record stored to the selected directory  
location.  
EMPTY  
ERROR  
Caller information has been interrupted during transmis-  
sion or the phone is excessively noisy.  
Prompt telling you to enter name in directory.  
ENTER NAME  
Prompt to enter the telephone number for directory.  
ENTER TEL NUMBR  
DELETE ALL?  
Prompt asking you if you want to erase all Caller ID  
information.  
Prompt asking you if you want to erase the current  
Caller ID entry or a directory entry that is shown on  
screen.  
DELETE?  
Indicates that there is no additional information in Caller ID  
list.  
END OF LIST  
This handset is handset 1 (For CLT-A5822 and CLT-A5832).  
This handset is handset 2 (For CLT-A5822 and CLT-A5832).  
The PAGE key on the base has been pressed.  
HANDSET 1  
HANDSET 2  
PAGING  
The telephone provider did not send all Caller ID informa-  
tion because the signal was weak or the call was  
interrupted.  
INCOMPLETE DATA  
Caller has left a message (you must subscribe to voice  
mail service offered by your local phone company for  
this to work).  
MESSAGE WAITING  
NEW CALL  
NO CALLS  
NO DATA  
REPT  
Indicates call or calls have not been reviewed.  
There are no Caller ID records stored to memory.  
No Caller ID information was received.  
Repeat call.  
UNKNOWN NUMBER/ The incoming call is from an area not serviced by Caller  
NAME/CALLER  
ID, or the information was not sent.  
PAGING  
Someone has pressed the PAGE key on the base.  
Ringer ON/OFF switch on the right side is set to OFF.  
RINGER=OFF  
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SOUND SIGNALS  
A long warbling tone  
Signals an incoming call  
A key is pressed  
Error tone  
SingleTone  
Three short beeps  
Two long beeps  
Confirmationtone  
Pagesignal  
One short beep and one long beep  
Three beeps every 2 seconds  
Transfer signal  
Two short beeps every 15 seconds Low battery warning  
TROUBLESHOOTING  
CALLERID  
No display  
• Is battery fully charged? Try replacing the battery.  
• Make sure that the base is connected to a non-switched AC outlet.  
Disconnect the base from the plug and plug it in again.  
• Did you order Caller ID service from your local telephone company?  
The display will not work unless you do this.  
Caller ID error message  
• The phone displays this message if it detects anything other than valid  
Caller ID information during the silent period after the first ring. This  
message indicates either the presence of noise on the line, or that an  
invalid message has been sent from the telephone company.  
The Handset does not display the Caller ID information  
• Check with your local telephone company to ensure that the Caller ID or Call  
Waiting Caller ID service is subscribed to and is functioning properly.  
• If you answer the call before the first ring has been completed, the Caller ID  
information may have not been completely received by your phone.  
• If you are using the additional handset(s) CLT-A5822 and CLT-A5832, try re-  
registering it to the main base as described in the manual.  
TelephoneNumbers are not being correctly dialed from the Caller IDmemory  
• Ensure that the number displayed is in the correct format and that if the area  
code and/or a "1" are included in the dialing process.  
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TROUBLESHOOTING  
• When you press a button from the keypad, you should hear the confirmation  
"beep" from the handset. Try dialling more slowly and ensure you hear beep  
sounds. If not try pressing the same number again.  
My handset(s) have static noise  
• Try re-registering the handset to the main base unit as described in the  
manual.  
TELEPHONE  
No dial tone  
Checkinstallation:  
- Is the base power cord connected to a working outlet?  
- Is the telephone line cord connected to the base unit and the wall jack?  
• Disconnect the base from the wall jack and connect another phone to the  
same jack. If there is no dial tone in the second phone, the problem might be  
your wiring or local service.  
• Is the handset out of range of the base?  
• Make sure the battery is properly charged (12 continuous hours).  
• Is the battery pack installed correctly?  
• Did the handset beep when you pressed TALK? Did the CHARGE/IN USE  
indicator come on? The battery may need to be charged.  
Dial tone is OK, but cannot dial out  
• Make sure the TONE/PULSE dialing mode is set to TONE or PULSE  
according to your phone service.  
Handset does not ring  
• Make sure the RINGER switch on the handset is turned to ON.  
You may have too many extension phones on your line. Try unplugging  
some phones.  
• See solutions for No dial tone.  
You experience static, noise, or fading in and out  
• Changechannels.  
• Is handset out of range? Move closer to the base.  
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TROUBLESHOOTING  
If you hear 3 short beeps when you press TALK, you are out of range.  
• Does the base need to be relocated?  
• Charge battery.  
• Make sure base is not plugged into an outlet with another household  
appliance.  
Phonebeeps  
• Place handset in base for a minimum of 20 seconds to reset the security  
code. If that does not work, charge battery for 12 continuous hours.  
• Clean charging contacts on handset and base with a soft cloth or an  
eraser.  
• See solutions for No dial tone.  
• Replace battery.  
DialingfromMemory  
• Did you program the directory keys correctly?  
• Did you follow proper dialing sequence?  
• Make sure the TONE/PULSE dialing mode is set to TONE or PULSE  
according to your phone service.  
• Did you reprogram directory after a power outage or battery replacement?  
Charge / In Use LED on base keeps flasing  
• Provided your phone company offers voice mail indicator service and you  
subscribe to it, the CHARGE/IN USE LED flashes when the phone is in use  
to indicate there is a message waiting. It stops flashing after the message  
has been reviewed.  
No dial tone/phone will not dial out  
• Check that the AC power adapter is plugged into a working AC power outlet.  
• Check all telephone cord connections or try another wall jack  
• Do a basic reset of the phone: Disconnect the phone from the telephone line  
and remove the battery for 30 minutes and then re-install as instructed by the  
manual.  
• Try other phones in the house to ensure it is not a line problem with the  
telephone company.  
• Was the battery charged for at least 12 - 15 hours?  
• Isthe"LOWBATTERYINDICATOR"on?  
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TROUBLESHOOTING  
Can’t hear the ring signal  
• Check the ringer volume controls; verify that the switch is not set to "Off".  
• Check that the AC power adapter is plugged into a working AC power outlet.  
• Check all telephone cord connections or try another wall jack.  
Can’t receive or make phone calls  
• Check if the phone is set to the correct type of service, either Tone or Pulse  
• Check that the AC power adapter is plugged into a working AC power outlet.  
• Check all telephone cord connections or try another wall jack  
• Check to make sure that the Battery is properly installed and connected  
There are continuous short beeps instead of a dial tone when the handset is far  
from the base.  
• The beeps are a warning that you are too far away from the base. Move  
closer to the base.  
The Charge Light will not come on when the handset is placed in the base unit.  
• Check to ensure sure that the AC Adapter is plugged into the base unit and an  
operating wall outlet.  
• Ensure sure that the handset is properly seated in the base unit  
• Ensure that the rechargeable battery pack is properly connected in the  
handset.  
The Caller’s voice is too low or quiet.  
• Adjust the receiver Volume Control on the handset to a higher setting  
I have misplaced my Handset.  
1. Press Page on the base. If the handset is within range, a triple beep will  
sound for 2 minutes.  
2. Place the handset back into the base or press any keys on handset excepts  
TALK key, to stop the page feature.  
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TROUBLESHOOTING  
I am having difficulty in placing and/or receiving calls.  
• If you experience difficulty with placing or receiving calls, a lost security code  
may be the cause of the problem. When this occurs, the handset can no  
longer communicate with the base. Reset by placing the handset on the base  
for 5-10 seconds. If that does not work, unplug the AC adapter from the wall  
outlet. Disconnect the handset battery for 5-10 seconds and then reconnect.  
Place the handset back on the base and then replug the AC adapter.  
• If you are using the additional handset(s) CLT-A5822 and CLT-A5832, try re-  
registering it to the main base.  
Causes of poor reception  
• Aluminumsiding.  
• Foil backing on insulation.  
• Heating ducts and other metal construction can shield radio signals.  
You are too close to appliances such as microwaves, stoves, computers, etc.  
• Atmospheric conditions, such as strong storms.  
• Base is installed in the basement or lower floor of the house.  
• Base is plugged into an AC outlet with other electronic devices.  
• Baby monitor is using the same frequency.  
• Handset battery is low.  
• You are out of range of the base.  
MAINTENANCE  
To keep your telephone working and looking good, follow these guidelines:  
• Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
• Do not expose to direct sunlight or moisture.  
• Avoid dropping the phone, and other rough treatment to the phone.  
• Clean the phone with a soft cloth.  
• Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
• Periodically clean the charge contacts on the handset and base with a  
clean pencil eraser.  
• Retain the original packaging and your original sales receipt in case you need  
to ship the phone at a laterdate.  
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MAXIMIZE BATTERY PERFORMANCE  
The freedom that your cordless telephone can offer is fully dependent on the  
performance of the rechargeable battery in the handset. To maximize the battery  
performance, follow these guidelines:  
Charge it for a full 12 hours  
Before initial use of your new battery, charge it for 12 hours continuously. The  
proper initial charging is very important to maximize the battery performance.  
Keep the contacts clean  
You can never fully recharge the battery if the contacts are dirty. Clean all the  
contacts - two at the bottom of the handset and two in the base cradle -  
periodically. Use a clean pencil eraser or superfine steelwool to clean the  
charging contacts. Avoid touching the cabinet area of the phone, or scratches  
may occur.  
Refresh battery  
If your battery seems to need recharging more often than usual, it may have lost  
part of its charging capacity. To bring back its full capacity, try “refreshing” the  
battery:  
1. First discharge the battery by leaving the handset in TALK mode until Battery  
Low indication turns on. (Disconnect the base from the telephone line, so that  
your line is not busy all the time.)  
2. Then charge it for 12 continuous hours.  
3. Repeat the above once more. As your phone use a Ni-MH battery you are free  
to leave your handset in the base charger for as long as you like, without  
effecting the performance of the battery life.  
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TECHNICAL INFORMATION  
RENNumber:  
interpreted as a defect of the phone.  
TheRingerEquivalenceNumber(REN)  
assigned to each terminal’s device  
provides an indication of the maximum  
number of terminals allowed to be  
connected to a telephone interface.  
2. RANGE  
Because radio frequencies are used,  
the location of the base station can  
affect the operating range of the  
phone. Try several locations and  
choose the one that gives the  
clearest signal to the handset.  
(Turning in a circle while holding the  
handset may also increase the  
operating range.)  
The REN number of this phone is  
located on the bottom of the base unit.  
The termination on an interface may  
consist of any combination of device  
subject only to the requirement that  
the sum of the Ringer Equivalence  
Numbers of all the devices does not  
exceed 5.  
3. INTERFERENCE  
Electronic circuits activate a relay to  
connect the unit to your telephone  
line. These electronic circuits operate  
in the radio frequency spectrum.  
While several protection circuits are  
used to prevent unwanted signals,  
there may be periods when these  
unwanted signals enter the base  
station. You may hear a click or hear  
the relay activate when you are not  
using the cordless handset. If this  
occurs frequently, you can minimize  
or eliminate the problem by lowering  
the height of the base station or  
relocating the base station. It may also  
be helpful to change the operating  
channel and/or the security code  
setting.  
CAUTION  
This product is intended for use in the  
USA and CANADA only. Sale or use  
in other countries may violate local  
laws.  
Cordless telephones use radio  
frequencies to allow mobility. This  
affects the performance of your  
phone.  
1. NOISE  
Electrical pulse noise is present in  
most homes at one time or another.  
This is most intense during electrical  
storms. Certain kinds of electrical  
equipment, such as light dimmers,  
fluorescent bulbs, motors, fans, etc.,  
also generate pulse noise.  
Operation is subject to the following  
two conditions: (1) this device may  
not cause interference, and (2) this  
device must accept any interference,  
including interference that may cause  
undesired operation of the device.  
Because radio frequencies are  
susceptible to this, you may on  
occasion hear pulse noise through  
the handset. This is usually only a  
minor annoyance and should not be  
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TECHNICAL INFORMATION  
NOTICE:  
Repairs to certified equipment should  
Privacy of communications may not be  
ensured when using this telephone.  
Other devices, including other  
cordless telephones, may interfere  
with the operation of this cordless  
telephone or cause noise during  
operation. Units without coded  
access may be accessed by other  
radio communication systems.  
Cordless telephones must not cause  
interference to any licensed radio  
service.  
be made by an authorized Canadian  
maintenance facility designated by the  
supplier. Any repairs or alterations  
made by the user to this equipment, or  
equipment malfunctions, may give the  
telecommunications company cause to  
request that the user disconnect the  
equipment.  
The user should ensure for his own  
protection that the electrical ground  
connections of the power utility,  
telephone lines and internal metallic  
water pipe system, if present, are  
connected together. This precaution  
may be particularly important in rural  
areas.  
The Industry Canada Label identifies  
certified equipment. This certification  
means that the equipment meets  
certain telecommunications network  
protective, operational and safety  
requirements. The ministry does not  
guarantee that the equipment will  
operate to the user’s satisfaction.  
CAUTION  
Users should not attempt to make such  
connections themselves, but should  
contact the appropriate electrical  
inspection authority, or electrician, as  
appropriate.  
Before installing this equipment, users  
should ensure that it is permissible to  
be connected to the facilities of the  
local telecommunications company.  
The equipment must also be installed  
using an acceptable method of  
construction. In some cases, the  
company’s inside wiring associated  
with single-line individual service may  
be extended by means of a certified  
connector assembly (telephone  
extension cord). The customer should  
be aware that compliance with the  
above conditions may not prevent  
degradation of service in some  
situations.  
TECHNICAL INFORMATION  
The exclamation point within an  
equilateral triangle is intended to alert  
the user to the presence of important  
operating and maintenance (servicing)  
instructions in the literature accom-  
panying the product.  
This symbol on the product is used to  
identify the following important  
information. Use only with specified  
SANYO power adaptor.  
NOTICE: This equipment meets the  
applicable Industry CanadaTerminal  
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TECHNICAL INFORMATION  
EquipmentTechnical Specifications.  
This is confirmed by the registration  
number. The abbreviation, IC, before  
registration number signifies that  
registration was performed based on  
a Declaration of Conformity indicating  
that Industry Canada technical  
specifications were met. It does not  
imply that Industry Canada approved  
theequipment.  
SANYO COMFORT WARRANTY  
WARRANTY APPLICATION  
SANYO Communications products  
purchased new, unused in Canada  
through a SANYOAuthorizedDealer  
are warranted against manufacturing  
defects in materials and workmanship  
for ONE YEAR covering parts and  
labour, from the date of purchase by  
the original retail purchaser. This  
warranty only applies in favour of the  
original retail purchaser of the  
WHAT ISNOT COVERED  
a. Communicationsproducts  
purchased outside Canada.  
b. Communicationsproducts  
purchased in a used condition.  
c. Communicationsproducts  
purchased from non SANYO-  
authorized dealer.  
d. Communications products not  
intended for Canadian usage or  
products without appropriate  
Canadian regulatory approvals.  
warranted product.  
SANYO CANADA INC.’S  
RESPONSIBILITY  
e. Problem due to product set-up and  
installation.  
During the warranty period, SANYO  
Canada Inc. will repair, or at our  
option, replace a Communications  
product which shows evidence of a  
manufacturing defect in materials or  
workmanship. ReplacementPARTS  
are warranted for the remaining  
portion of the warranty period.  
f. Adjustments that are outlined in  
the Operating Manual.  
g. Accessory items including antenna  
and batteries.  
h. Damage in or due to transportation.  
i. Damage due to improper  
maintenance, accident, abuse,  
misuse or negligence.  
j. Damage caused by lightning and  
power surges.  
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SANYO COMFORT WARRANTY  
ORIGINAL RETAIL PURCHASER’S  
RESPONSIBILITY  
STATUTORY WARRANTIES  
The above provisions do not preclude  
the operation of any applicable  
provincial statute which in certain  
circumstances may not allow some of  
the limitations and exclusions de-  
scribed in this warranty. Where any  
terms of this warranty are prohibited  
by such a statute, they shall be  
deemed null and void but the remain-  
der of this warranty shall remain in  
effect.  
You, the original retail purchaser, must  
present your original, dated bill-of-  
sale together with this warranty to  
SANYO Canada Inc. or to an autho-  
rized SANYO Service Depot when  
you make a claim under this warranty.  
You, the original retail purchaser, are  
responsible for any costs of  
TRANSPORTINGtheproducttoand  
from SANYO Canada Inc. or an  
authorized SANYO ServiceDepot.  
You also are responsible for the cost  
of any MAINTENANCE necessary in  
respect of the product.  
HOW TO OBTAIN WARRANTY  
SERVICE  
Please contact the SANYOAuthorized  
Dealer from whom the product was  
purchased, or contact us directly at:  
WARRANTY BECOMES VOID  
This warranty becomes void if the  
product’s serial numbers are altered  
or removed or if any repair to the  
product is made other than by SANYO  
Canada Inc. or by an authorized  
SANYO ServiceDepot.  
SANYO Canada Inc.  
1-300 Applewood Cres.  
Concord, Ont. L4K 5C7  
(905) 760-9944  
1-800-263-2244  
LIMITATIONS  
a. SANYO Canada Inc. reserves the  
right to change or improve the  
design of the model of the product  
warranted hereunder without  
incurring any obligation to make any  
modifications to or to install any  
improvement in or on the product.  
b. In no event shall SANYO Canada  
Inc. or any of its Authorized  
Dealers be liable for special or  
consequential damage arising from  
the use of this product.  
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SOS HELP LINE  
At SANYO, fulfilling the needs of our customers is a priority. That’s why we  
created our SOS customer service program that guarantees  
satisfaction.  
NATIONWIDE CUSTOMER SUPPORT  
SOS is there to help you. Our friendly and knowledgeable product specialists  
will quickly answer your questions about setup and use of SANYO telephone  
products. Simply call toll free from anywhere in Canada to connect to our no-  
charge, SOS support and service network:  
1-800-263-2244  
Or visit our website at www.sanyoservice.com, and click the Customer  
Relations button to get access to our FAQ’s (Frequently Asked Questions)  
and other helpful features.  
STAY-AT-HOME CONVENIENCE  
It’s a nuisance making another trip to the store when you’re stuck. Now with  
SOS, all that’s necessary is a quick call for your home for product  
assistance.  
HASSLE-FREE EXCHANGE  
Should your SANYO telephone require servicing due to a manufacturing  
defect during the warranty period. SANYO Canada will ship prepaid a  
replacement unit* within two business days after receiving your defective  
unit.  
Consumers are responsible for the shipping costs of the unit back  
to SANYO.  
For older, non-current models, replacement units may not be available, in  
which case our regular warranty conditions will apply.  
GUARANTEED QUALITY  
All SOS replacement sets are checked and serviced by factory-authorized  
technicians before being sent out.  
SOS means you never have to worry.  
C.O.D. and/or Collect shipments will not be accepted.  
Unit must be returned to SANYO in its original box with all accessories, i.e.:  
owner’s manual, battery, adaptor, telephone cord, etc.  
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sy5822 10 april.p65  
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